2023 BusinessWest Alumni Achievement Award Finalist - Amy Royal!

June 8, 2023

Amy Royal has been named a 2023 BusinessWest Alumni Achievement Award Finalist!


Article by George O'Brien, BusinessWest


Amy Royal is in pretty much the same place she was last year at this time … well, at least when it comes to BusinessWest’s Alumni Achievement Award competition.


Indeed, her scores from a different panel of judges have again made her a finalist for the coveted honor, which is why she is now clearing her schedule for the third Thursday in June to enable her to be at the Log Cabin to see if it is her name being announced as the AAA winner for 2023.


But in many other respects, Royal is in a different place — literally and figuratively.


She is now living in Eastern New York, where she is hard at work opening the newest office for the law firm she started in 2008 (and which earned her 40 Under Forty honors the following year), now known as the Royal Law Firm. That new office is in Albany, the state’s capital, giving the firm a presence now in the Empire State and most of New England.


“I’ve been working really hard to expand our footprint here,” she said from New York, “and obviously continue to build in Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire…”


As for the Massachusetts office, it is located in the historic Alexander House, just a few hundred feet down Elliot Street in Springfield from the federal courthouse. For Royal, acquisition and subsequent renovation of the stately mansion has become a passion, one we’ll get back to later.


For now, know that this new home for the Springfield office, and Royal’s affection for it, is enough to prompt her to commute from just outside Albany to Springfield several days a week; travel time is about an hour, she said, just a little longer than it took her to get to Springfield from from her former residence in Deerfield.


Getting back to that notion of Royal being back where she was this same time last year, she is — and then again, she isn’t.


Which helps explain why she is again a finalist for the AAA award.


Indeed, many of the same accomplishments that impressed the judges in 2022 impressed them again this year. These include her ongoing work to grow the firm, take it to new markets, and add to an already-impressive client list that includes Google, Dick’s Sporting Goods, Macy’s, Panasonic of North America, and KeyBank.


The latest expansion effort, as noted, is in Eastern New York, a new office that Royal believes will open some doors for the firm, which once focused exclusively on representing employers in labor and employment-law matters, but in recent years has pushed into other areas of the law, especially the broad realm of commercial litigation.


“For our clients that are national and international corporations, having a presence in the state of New York is huge to them,” she explained. “It’s an important piece to our continued growth; we had most of the New England states covered, and this was the next logical step.”


Royal said she is closing on some real estate for the New York office while also recruiting lawyers to staff it, work that has become increasingly challenging given the ongoing workforce crisis that has touched seemingly every sector of the economy, including the legal community.


Beyond the law firm, Royal has always been entrepreneurial, and that trend continues as well. In New York, she and a partner are closing on an ambitious project that will bring an indoor sports facility and childcare center together in one complex.


Meanwhile, what has also impressed the judges, last year and again this year, is her work in the community, which includes a long track record of service to the Center for Human Development, which recently marked its 50th anniversary; she is currently board president. She is also heavily involved with the Springfield Ballers, a nonprofit that provides opportunities for young people to take part in sports and which won its own honor from BusinessWest this year — the Difference Makers award. Royal is an active board member with the agency, and in the past has served as a coach.


But since being named a finalist last year, Royal has continued to build on this track record of involvement — in Western Mass., and now in New York as well. Locally, she has played a lead role in the creation of another nonprofit agency focused on young people and sports. It’s called Northeast Revolt, and it will feature multiple basketball teams that will involve young people, girls and boys, in grades 3 through high school, in Massachusetts, Connecticut, and New York.


As for the Alexander House, the Royal Law Firm has settled in there, but renovation work continues, she said, adding that the work has become a labor of love.


Interior renovations are essentially complete, she said, adding that work there has included rewiring; installing central air; remodeling of bathrooms, the kitchen, and office spaces; and much more.

Now, the focus shifts to the exterior and work on the historic pillars, painting the building, and restoration of the fence surrounding the property.


“We’re giving a facelift to the entire building,” Royal said, adding that the work on Elliott Street mirrors what she is doing with the law firm — and youth sports, for that matter — in many respects; she’s setting the stage for decades of growth and continued success.


And that’s why, at least when it comes to the Alumni Achievement Award, she is in the same, good place she was last year.


Click here to read about this year's finalists!

Modern Leadership Through Coaching

June 20, 2025
“Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” This quote from my Notre Dame football coach, Lou Holtz, has not only resonated with me through all aspects of my life, but it has guided me in coaching employees for success. Indeed, in playing for Coach Holtz in the late 1980s and winning a national championship with him, I learned quite a bit about leadership and accomplishing goals. The following takeaways that I learned as a young adult are what I have implemented into my professional life. While the objectives of leadership — driving performance, fostering engagement, and cultivating growth — remain constant, the ways in which we motivate our teams have evolved with each generation. What inspired Baby Boomers may not resonate with Millennials or Gen Z. Understanding these generational shifts is key to effective leadership today. In today’s work environment, coaching employees is not just a leadership tactic — it’s a strategic imperative. Remote work has reshaped communication, and employee expectations have shifted toward development and purpose. Coach Holtz’s quote serves as a simple but powerful framework for effective coaching: leaders must recognize ability, fuel motivation, and shape attitudes to bring out the best in their teams. Recognizing Ability: Know What Your People Can Do The first step in coaching is understanding each employee’s strengths and capabilities. This means going beyond résumés and job descriptions to truly observe how individuals think, solve problems, and interact with others. When leaders understand what their team members are capable of, they can align tasks and goals in ways that challenge without overwhelming. Coaching helps bridge the gap between raw potential and real-world performance. Inspiring Motivation: Help People See the Why Motivation is deeply personal. What drives one employee may not matter to another. Effective coaches take time to learn what inspires their team — whether it’s growth opportunities, recognition, or a sense of purpose. By connecting everyday work to larger goals and company values, leaders can unlock intrinsic motivation. Motivated employees are more likely to take initiative, push past obstacles, and grow within the organization. The Leader’s Role in Shaping Attitude Attitude determines how work gets done. A coach’s role is to cultivate a culture where positivity, resilience, and accountability thrive. This involves addressing challenges by considering setbacks as chances for learning and demonstrating emotional intelligence. Leaders who coach with empathy and encouragement set the tone for how their teams respond to pressure, change, and collaboration. From Feedback to Forward Momentum Coaching isn’t about occasional feedback — it’s about ongoing dialogue. Regular check-ins, clear communication, and actionable suggestions create an environment where employees feel supported and empowered. Effective coaching helps people take ownership of their growth, rather than waiting for direction. It turns feedback into fuel for development. Coaching in the Modern Workplace Hybrid teams, technological shifts, and generational changes have made coaching even more essential. Today’s leaders must be more intentional about building connections and offering guidance, especially when face-to-face time is limited. Virtual coaching tools can help, but the foundation remains the same: genuine curiosity, active listening, and consistent support. The Lasting Impact of a Great Coach Coaching done well builds more than just stronger employees — it builds stronger people. When leaders take the time to develop ability, ignite motivation, and nurture the right attitude, they create lasting value for individuals and the organization. As Coach Holtz wisely reminds us, performance is not just about what you can do — it’s about how and why you do it. Derek Brown is chief administrative officer at the Royal Law Firm, LLP and a retired, nine-year NFL veteran who also gives speeches on leadership and teamwork to accomplish goals. The Royal Law Firm LLP, is a woman-owned, women-managed corporate law firm certified as a women’s business enterprise with the Massachusetts Supplier Diversity Office, the National Assoc. of Minority and Women Owned Law Firms, and the Women’s Business Enterprise National Council. If your business has any questions on this topic or any other matters, please do not hesitate to contact the attorneys at The Royal Law Firm at 413-586-2288. Derek Brown wrote this article which was featured in BusinessWest. Click here to visit their website.

Good Faith Engagement with ADA Accommodations Makes all the Difference

June 19, 2025
Dooley v. Nevada Gold Mines, LLC Leroy Dooley appealed the United States District Court for the District of Nevada decision to grant Summary Judgment in favor of the Defendants. Dooley alleged in his original suit that Nevada Gold Mines, LLC “NGM” violated The Americans with Disabilities Act (ADA) under failure to accommodate when they made the decision to terminate his employment after his medical leave ended. Before having to go on medical leave, Dooley worked as a Process Maintenance Tech 6. The Tech 6 role is physically demanding. An essential function of the Tech 6 role included repairing ore-processing equipment, a task that required lifting and carrying up to sixty pounds, frequently twisting, and occasionally stooping, kneeling, and crawling. Dooley’s return to work form provided by his doctor indicated he could not lift more than ten pounds, carry more than fifteen pounds, bend, squat, or twist. The United States Court of Appeals, Ninth Circuit affirmed the lower court’s decision to grant Summary Judgement in favor of the Defendants. Restructuring His Position Dooley asserts that NGM could have restructured his position and reassigned repairing ore-processing equipment to other technicians. The court concedes that role restructuring is generally a reasonable accommodation however, an employer is not required “to exempt an employee from performing essential functions or to reallocate essential functions to other employees.” Dark, 451 F.3d at 1089. Dooley also alleged that NGM could have reduced his hours as part of an accommodation while NGM continued to assert that even working part time Dooley would need to repair ore-processing equipment, an action he was still not cleared to do by his doctor even on a part time basis. Request for Assistive Equipment Dooley argued that NGM should have allowed him to use existing workplace equipment like cranes, forklifts, and dollies as assistive equipment to perform his role. Providing such equipment could typically be an accommodation but Dooley provided no evidence that he could operate the referenced equipment with his medical restrictions. Reassignment Dooley alleges that he was denied reassignment as a reasonable accommodation because he was denied reassignment to an open lab position in April 2018. However, Dooley was only cleared to work in December 2018 when the position was no longer open. NGM had other roles open at that time, and it is an undisputed fact that Dooley turned reassignment to those positions down. Per Wellington v. Lyon Cnty. Sch. Dist., 187 F.3d 1150, 1155 (9th Cir. 1999) “there is no duty to create a new position for the disabled employee." Dooley had turned down the positions that would have qualified as a reasonable accommodation, there was no expectation for NGM to create additional roles to accommodate Dooley. Request for Additional Leave It is undisputed that NGM provided Dooley with paid disability leave for over a year, including two extensions. Because of the length of the accommodation, Dooley was required to show that additional leave would have allowed him to heal and “plausibly have enabled [him] adequately to perform [his] job. Humphrey, 239 F.3d at 1136. Dooley could not provide such documentation because his doctor indicated that the restrictions were permanent. Dooley does not allege that more leave would have healed him but that it would have provided more time for him to “bid on positions that would come open.” However, Dooley failed to present any evidence that such positions opened within a reasonable time after his termination that he would have been able to perform. Take Aways NGM was able to provide documentation that they fully engaged with Dooley’s requests in good faith and that the process was hindered by Dooley’s lack of engagement and documentation. Awareness of ADA obligations and processes is the best pre-emptive protection against a claim of discrimination. If your business has any questions on this topic or any other matters, please do not hesitate to contact the attorneys at The Royal Law Firm at 413-586-2288.