The End of the Long-Standing “Stray Remarks” Defense in Employment Lawsuits?

September 2, 2022

The Massachusetts Appeals Court issued a precedent altering decision partially centered on the long-standing defense in employment lawsuits known as the “stray remarks” doctrine. Formerly, when analyzing whether a statement could serve as direct evidence of discriminatory animus against an employer the court considered several factors. First, the court evaluated whether a decision maker was the speaker and whether the remark was related to the employment decision. Secondly, the courts looked at factors such as whether the comment was made before (having the ability to affect the decision) or after the employment decision, and the content of the remark. Previously, if those factors were in favor of the employer defendant, the courts have disregarded evidence of discriminatory remarks presented in a motion dealing with the sufficiency and admissibility of evidence, such as a motion for summary judgment.


Recently, in Adams v. Schneider Electric USA, the Appeals Court held that a motion for summary judgment awarded to Schneider Electric, in a lawsuit against a ten-year employee, released during a batch of reduction in force (RIF) layoffs should be reversed and was decided in err. In doing so, the judges held that there was sufficient evidence in the record for a reasonable jury to conclude that the RIF was proposed to carry out the larger corporate plan to target and replace its older work force. The Court determined that there was sufficient evidence of a high-level directive to replace Schneider’s older work force with younger talent “from which a jury could find that the RIF itself was tainted even if the person who selected the employees for the RIF [did so] neutrally.” As evidence of such, the Court pointed to an October 2015 e-mail in which a vice president told another employee that the company needed age diversity and younger talent. Contrary to the established Massachusetts precedent, the Court also pointed to comments made after the terminations and more importantly, not made by the Schneider employee who terminated Adams. This trampling of precedent did not go unnoticed by the Court, however. The judges reasoned that comments once considered stray and having no nexus to the employment decision, can “still be relevant to the employer’s contemporaneous thinking.” The judges continued by reasoning that any comments “made by those who have power to make employment decisions” can appropriately be considered as evidence of a larger discriminatory animus, and can no longer be dismissed as mere “stray remarks.” 


Essentially, the justices determined that even if the RIF was born from a non-discriminatory purpose, allegedly discriminatory remarks by higher-level managers can allow a jury to determine that the RIF was discriminatory from inception because of “the motives of the corporate managers,” not just the supervisor carrying out the employment decision, “should be treated as the motives for the decision.” In doing so, the majority had departed from the long-standing legal rule that “stray remarks” are insufficient to prove discriminatory bias by holding that the rule can never apply to a manager who has the power to make employment decisions. After this decision, statements from managers made after an employee is laid off could be used to persuade a jury that, although the direct actor harbored no discriminatory animus, they were “the innocent pawn of an undisclosed corporate strategy tainted by unlawful discriminatory animus.” 


This case will undoubtedly change the landscape for both plaintiff and defense employment counsel for the foreseeable future. Moving forward, it is essential that supervisory and management level decision makers are careful when discussing company-wide strategy that may impact workforce numbers. “Stray remarks,” that were once considered irrelevant and insufficient at the dispositive motion stage of litigation, are now considered to be signs of discriminatory strategy, and sufficient evidence for a jury to make a finding against an employer.  Employers, in addition to taking a second look at their own communications and language concerning RIF’s and the like, should be counseling their supervisors and managers to be mindful of their communications, even long after a RIF or other adverse employment action, because the comments made can be imputed on the employer as a whole.  Contacting your existing employment counsel at the first thoughts of laying off employees can help protect your business from legal liability and help you navigate the newly muddied water of reductions of force in Massachusetts.


For more information on this, or any other employment and labor law matter, please contact the attorneys at The Royal Law Firm LLP; (413) 586-2288. We know business matters!





September 25, 2025
Starbucks is facing a new wave of litigation, in this instance over its workplace dress code. Employees in California, Colorado, and Illinois allege that the Company’s updated policy forced them to purchase clothing items out-of-pocket without reimbursement, raising questions about employer obligations under state expense reimbursement laws. The Lawsuits On September 17, 2025, employees in Illinois and Colorado filed class-action lawsuits, while workers in California submitted complaints to the State’s Labor and Workforce Development Agency. If the Agency declines to act, those workers intend to pursue their own civil claims. The lawsuits are backed by the union organizing Starbucks workers, and plaintiffs argue that requiring employees to buy specific uniform items without full reimbursement violates the states’ statutes. Under laws in California, Colorado, and Illinois, employers must cover necessary business expenses, which can include uniforms or clothing mandated by a dress code. What the Dress Code Requires The revised policy, implemented in May 2025, requires employees to wear a solid black shirt (short or long sleeves, but not sleeveless or midriff-bearing) underneath their signature green apron. Pants must be khaki, black, or denim, and shoes must be in muted tones such as black, gray, navy, brown, tan, or white. The policy also forbids “theatrical makeup” and visible face tattoos, prohibits nail polish and tongue piercings, and limits workers to one (1) facial piercing. In an effort to offset the change, Starbucks provided two shirts free of charge to each employee. Workers contend this was not enough, since multiple additional items were required to comply with the policy. Court documents show that some employees who failed to follow the dress code were subject to verbal warnings or sent home before starting their shifts. Worker Claims One plaintiff, Shay Mannik, a shift supervisor in Colorado, reported purchasing four black T-shirts, compliant shoes, and jeans to meet the dress code requirements. Despite these costs, Mannik claims they were never reimbursed. “It’s unfair that a billion-dollar company puts this burden on workers already struggling with unpredictable hours and understaffed stores,” Mannik stated through attorneys. Starbucks’ Response Starbucks defended the policy as a way to “deliver a more consistent coffeehouse experience to our customers and provide our partners with simpler and clearer dress code guidance.” The Company emphasized that it issued two free shirts to employees to prepare for the change. Key Considerations for Employers The Starbucks litigation underscores several important lessons for businesses:  Uniform Policies May Trigger Reimbursement Duties. Even when employers provide some clothing, state laws may still require reimbursement if employees must make additional purchases. State Laws Differ. California, Colorado, and Illinois all impose expense reimbursement obligations, but requirements vary, and enforcement can be aggressive. Here in Massachusetts, an employer does not need to pay for or reimburse an employee for general clothing, such as khakis, a black shirt, and black shoes, since these are ordinary items that can be worn outside of work. If the employer requires a specific style, brand, or logo (making the clothing a true uniform) then the employer must provide or reimburse for it and cover the cost of maintenance if special cleaning is needed. The only exception for ordinary clothing is if the cost would reduce the employee’s pay below minimum wage. Policy Rollouts Should Weigh Legal Risks. Employers introducing or revising appearance standards should carefully evaluate potential compliance costs, both financial and reputational. Takeaway The lawsuits against Starbucks will test the boundaries of state reimbursement laws and may influence how courts interpret employer obligations regarding dress codes. For companies, this case highlights the need to review policies proactively and ensure expense reimbursement practices comply with applicable state requirements. At The Royal Law Firm, we advise businesses on preventive compliance and represent employers when disputes arise. Our team’s focus on business defense ensures that policies are both operationally effective and legally sound. The Royal Law Firm LLP is a woman-owned, women-managed corporate law firm certified as a women’s business enterprise with the Massachusetts Supplier Diversity Office, the National Assoc. of Minority and Women Owned Law Firms, and the Women’s Business Enterprise National Council. If your business has any questions on this topic or any other matters, please do not hesitate to contact the attorneys at The Royal Law Firm at 413-586-2288.
September 24, 2025
The Royal Law Firm is proud to announce that we have been ranked in the inaugural Chambers Spotlight Massachusetts Guide, which is a prestigious recognition from the internationally renowned legal research company Chambers and Partners! We are honored to be recognized for our exceptional expertise in Labor & Employment law. This ranking reflects our unwavering commitment to delivering top-tier legal counsel to businesses throughout the Commonwealth and beyond. Only 2% of attorneys are ranked by Chambers. The Royal Law Firm is the only Labor & Employment firm ranked in Springfield, MA. This award highlights small and mid-sized firms with a proven record of excellence and partner-level attention to client matters. Chambers Spotlight is a new guide designed to showcase the very best boutique and mid-sized firms across key U.S. legal markets, focusing on firms that combine regional insight, national impact, and client-focused service. About The Royal Law Firm The Royal Law Firm is a New England-based, women-owned law firm that exclusively represents businesses. Our attorneys are known for their aggressive litigation strategy, proactive employment law counseling, and commitment to understanding every client’s unique business model and goals. We are proud to be certified as a Women-Owned Business through state and national organizations including WBENC, NAMWOLF, and the Commonwealth of Massachusetts Supplier Diversity Office. The Royal Law Firm was founded by Amy Royal in 2008 with a mission to promote diversity in the legal field, serve businesses exclusively, and give back to her hometown community. As a seasoned trial lawyer with over 25 years of civil litigation experience representing companies, Amy specializes in employer-side employment law, business tort defense, labor law, and corporate transactions. She has successfully defended clients in individual and class action cases involving wage and hour issues, discrimination, harassment, FMLA, OSHA, ERISA, and more. Amy also advises on union matters, HR policies, workplace investigations, and affirmative action compliance. Her commercial litigation work spans business torts, unfair competition, and contract disputes, while her transactional practice includes drafting employment agreements, vendor contracts, and regulatory compliance strategies. Our recognition in the Chambers Spotlight Guide reflects the dedication and excellence of our entire team. Thank you to our clients, peers, and community for your continued trust and support. We look forward to continuing to serve you with excellence.